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GENERAL POLICY & LEGAL PROTECTIONS

  1. Compliance with Ontario and Canadian Law

    • 2moni Ltd. operates in Barrie, Ontario, and abides by the Ontario Consumer Protection Act, 2002 and other relevant regulations.

    • Personal information is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws.

  2. Refunds & Cancellations

    • Refund Eligibility: Unless otherwise stated, fees are non-refundable. We may consider refunds on a case-by-case basis in compliance with local consumer protection laws.

    • Cancellation & Rescheduling: Must be requested at least 24 hours prior to the scheduled service. Last-minute cancellations may result in a forfeiture of fees or prepaid hours.

  3. Modification of Services

    • Right to Change: 2moni Ltd. reserves the right to modify or discontinue any service, package, or pricing. Clients will be notified of significant changes.

    • Existing Contracts: Changes do not affect existing agreements until the next renewal or billing cycle, unless otherwise required by law.

  4. Limitation of Liability

    • Scope: To the extent permitted by law, 2moni Ltd. shall not be liable for indirect, incidental, or consequential damages.

    • Maximum Liability: Our maximum liability is limited to the fees paid for the specific service related to any claim.

  5. Intellectual Property

    • Company Materials: Any proprietary tools, documents, or methods provided by 2moni Ltd. remain our exclusive property.

    • Client Materials: Any client-supplied data or documents are owned by the client. The client grants 2moni Ltd. a non-exclusive license to use these materials strictly for delivering the agreed-upon services.

  6. Data Privacy & Security

    • Reasonable Measures: We employ commercially reasonable safeguards to protect client information but cannot guarantee absolute security.

    • Authorized Access: Only authorized personnel within 2moni Ltd. have access to client data.

  7. Dispute Resolution

    • Governing Law: Any disputes shall be governed by the laws of the Province of Ontario and the federal laws of Canada, as applicable.

    • Arbitration/Mediation: Parties agree to make good-faith efforts to resolve disputes through mediation or arbitration before pursuing litigation, to the extent permitted by law.

    • Venue: All legal proceedings shall be conducted in Ontario, unless otherwise agreed.

  8. Severability

    • If any part of these policies is found to be unenforceable or invalid under applicable law, the remaining provisions shall remain in full force and effect.

  9. Acceptance of Terms

    • By purchasing or using any services provided by 2moni Ltd., you acknowledge that you have read, understood, and agree to these policies and terms.

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